Roles of Stakeholders
The Company is highly determined to improve the quality of its products and services to meet acceptable standards. As a result, the Company set up a dedicated unit to serve as a customer contact center to receive and learn about the problems, suggestions, opinions and demands of its customers. Such information is then used to improve its products and services to maximize customers’ confidence and satisfaction. The determination paid off when Land & Houses Plc. won the Trusted Brand Award for 8 consecutive years (2006-2013, the award ended in 2013) in a survey by Reader’s Digest magazine, the awards that measure the satisfaction of customers in both Asia and Thailand. Land & Houses Plc. was the only property development category that received such recognition. In addition, in 2017 the Company also won 2 significant awards which are AREA Real Estate Project Awards 2017 and International Property Awards.