Rights of Stakeholders

Customers

The Company is highly determined to improve the quality of its products and services to meet acceptable standards. As a result, the Company set up a dedicated unit to serve as a customer contact center to receive and listen to any suggestions, or opinions from the customers in order to realize the problems and customers’ needs and brings them to improve its products and services to maximize customers’ confidence and satisfaction. The determination paid off when Land and Houses Plc. won the Trusted Brand Award for 8 consecutive years (2006-2013, the award ended in 2013) in a survey by Reader’s Digest magazine, the awards that measure the satisfaction of customers in both Asia and Thailand. In addition , in 2019 the Company also won significant awards for 3 projects which details can be found in the “Social Responsibility”, under “Responsibility to Consumers”