Roles of Stakeholders
The Company is determined to improve the quality of its products and services to meet standards. To acknowledge the problems and demands of its customers, it set up a dedicated unit for customer contacts and to listen to their suggestions or opinions. The information is then used to improve its products and services to maximize customers’ confidence and satisfaction. The determination paid off when Land & Houses Plc. the Platinum Award for the eight consecutive years. The survey by Reader’s Digest magazine as the most trusted brand among consumers (Trusted Brand 2012), for five consecutive years. Land & Houses Plc. was the only property development category that received such recognition.