Employee Ethics

Guidelines for executives

Executives are involved with several groups of persons, whether shareholders, employees, customers, traders, competitors or society. As a result, the guidelines for executives have been laid down as follows:

Executive relationships with shareholders

  • Executives should operate with loyalty and honesty.
  • Executives should operate with caution.
  • Executives should operate professionally.
  • Efforts should not be made to accrue personal benefits or benefits for friends and relations from company information which has not been disclosed to the public.
  • Confidential company information should not be disclosed to outside parties.
  • No actions should be undertaken which could create conflicts of interest with the organization.

Executive relationships with employees

  • Employees should be given fair remuneration.
  • Efforts should be made to ensure safety of employee life and property.
  • Employees should be treated with honesty in both rewards and discipline.
  • Employees should be treated politely.
  • Suggestions and comments should be listened to with reason.
  • Employees should be made to understand the importance of following an ethical code.
  • Employees should be encouraged to receive additional training in work-related subjects.

Executive relationships with customers

  • Customers should be treated fairly in terms of goods and services.
  • Information relating to goods and services should be disclosed accurately and in full.
  • Customers should be allowed to make complaints concerning incomplete goods or services.
  • Customer confidentiality must be ensured in order to prevent loss and annoyance.
  • Efforts should be made to comply fairly with agreements and terms and conditions relating to customers.
  • Where executives are unable to comply with such agreements or conditions, they should notify the customers as soon as possible in order to come up with a joint solution.

Executive relationships with trade partners

  • No dishonest benefits should be requested or received from trade partners.
  • Executives should act fairly in accordance with the terms and conditions relating to trade partners.
  • Where executives are unable to comply with such agreements or conditions, they should notify the customers as soon as possible in order to come up with a joint solution.

Executive relationships with competitors

  • Executives should act within the framework of good competition.
  • Executives should not seek out confidential information from trade competitors by dishonest means.

Executive relationships to society

  • Executives should not do anything that could damage the environment more than stipulated by legislation.
  • Executives should act and supervise operations to ensure that they comply with the intentions of legislation and regulations.